Jason Cuskelly, VP of Business Development at Tyfoom, joined our April Risk Control Webinar to discuss how effective training and communication are essential for organizational success.
Tyfoom specializes in mobile applications that provide access to microlearning training videos, messages, forms, and documentation to help organizations and their employees do their jobs better. This approach can be especially useful for companies that place a strong value on continuously improving their risk control practices, as it allows for rapid deployment of updated safety protocols and real-time tracking of employee training compliance.
During his presentation, Cuskelly highlighted how inadequate training leads to financial losses and reduced profitability.
Continue reading for an overview of Cuskelly's presentation.
Cuskelly shared the following statistics that contribute to current industry training challenges:
Considering these statistics when creating training programs will allow for improvements in training and stronger results, said Cuskelly.
Cuskelly addressed several workplace challenges impacting training opportunities, including:
With five generations in the workplace and millennials forming the largest segment, Cuskelly emphasized that training approaches must accommodate all learning styles.
Cuskelly introduced a “Train, Engage, Repeat” methodology, stressing that organizations must improve both training quality and frequency. He noted that workers forget approximately 70% of information within one day after traditional lecture-style training and 90% within a week. By contrast, microlearning in small, digestible segments significantly improves retention.
We need to train more and train better, said Cuskelly.
When it comes to creating and improving training programs, Cuskelly recommended that organizations assess the following:
Cuskelly said companies that invest $1,500 per employee annually in ineffective training programs could achieve approximately 24% more profitability.
For organizations considering technology-based solutions, Cuskelly advised evaluating implementation time, cost per user/year, and practicality for field workers. Mobile solutions typically offer quicker implementation and more searchable content.
Cuskelly concluded the webinar with recommendations on transforming training by keeping the following in mind:
This presentation was part of Captive Resources’ Risk Control Webinar Series — regular installments of webinars to educate the group captive members we work with on topics like workplace safety, organizational leadership, and company performance. The thoughts and opinions expressed in these webinars are those of the presenters and do not necessarily reflect Captive Resources’ positions on any of the above topics.
