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Program Manager

The Program Manager is in charge of day-to-day operations for their assigned captive. They are able to handle most of the technical aspects of assigned captives and maintains a high level of day to day client and broker business relationships. Provides underwriting coordination, supervises review all submissions for accuracy and forwards to supporting providers, supervises development of proposals, tracks member development, oversees accuracy of financial information and premium collection, and works closely with teams, vendors, carriers on the captive’s premium and financial issues. Maintains open communication with producers and team members.

ESSENTIAL EDUCATION AND EXPERIENCE: Bachelor’s Degree or equivalency in a related discipline and at least five (5) years of experience in property and casualty insurance underwriting or submission processing. Should have experience in telephonic client contact as it relates to processing of submissions and proposals.

SKILLS/COMPETENCIES REQUIREMENTS:

  • Strong team attitude
  • Exception problem solving skills
  • Works well independently and in a team environment
  • Interpersonal skills
  • Excellent written and verbal communication skills
  • Strong skills in Microsoft Office, especially using Excel and Word, and other on-line computer systems
  • Solid understanding of finance and accounting principles
  • Comfortable making presentations to small groups
  • Organization, planning and prioritization skills
  • Strong analytical and judgment skills
  • Strong customer service orientation
  • Commitment to company values

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Review, prepare and submit documentation to underwrite renewal business and new business
  • Accountable for creation and preparation of proposals
  • Oversee day to day operation of the assigned captive at the Captive Executives direction
  • Responsible for premium accounts receivable/cession statement reconciliation
  • Provide customer service to clients, brokers, fronting companies, various service providers
  • Provide assistance to members regarding captive questions
  • Assist in the preparation of captive financial documents
  • Participate in group meetings
  • Create and maintain reports
  • Develop and oversee board books

PRIORITIES: Accuracy, Timeliness, Vendor Relationships, Positive Team Attitude

INTERESTED? FILL OUT THE FORM BELOW AND UPLOAD A RESUME

To apply for this job email your details to anee@captiveresources.com